Sale Period:
The Krumbled Group Black Friday Sale begins at 11:00am AEDT on 19 November 2026 and ends at 11:59pm AEDT on 30 November 2026, unless otherwise extended, modified or ended earlier in accordance with these terms and applicable law.
All offers are subject to product availability and promotional conditions.

Website Lockout:
To prepare for the Black Friday Sale, our websites will be temporarily locked from 9:00am AEDT on 19 November 2026 until the sale launches at 11:00am AEDT.
During this period, customers will be unable to access the websites, add products to their carts or complete purchases.
Items added to carts before the website lockout are not reserved. Product availability and pricing are subject to change until checkout has been successfully completed.

Changes to the Offer:
Krumbled Group Pty Ltd reserves the right to modify, suspend or cancel the promotion where reasonably necessary, subject to applicable law and any required regulatory approvals.
Any changes will not affect customers' existing statutory rights.

Offer Details:
Enjoy 25% off sitewide across all three brands within The Krumbled Group: Krumbled Foods, Mini + Me, Habitual Beauty

The following additional offers will be available during the sale:

Spend $100 or more: Receive a FREE 'Your Ultimate Hydration Sidekick' Water Bottle, valued at $40.

Spend $150 or more: Receive a FREE 'Your Ultimate Hydration Sidekick' Water Bottle, valued at $40, AND a FREE box of Hydrogel Under Eye Patches, valued at $30.

Spend over $140: Receive FREE shipping on eligible orders.

First 25 Orders: The first 25 eligible customers to successfully complete checkout following the sale launch will receive a full refund of their qualifying order.

All promotional gifts are subject to availability and are offered while stocks last.

Discount Application:
The 25% discount will be automatically applied during the sale period. All eligible product prices displayed on our websites during the promotion will reflect the discounted amount.
Sale pricing applies only to eligible orders successfully placed during the promotional period.
Discounts cannot be retrospectively applied to purchases made before the promotion commenced. We are unable to offer refunds or price adjustments solely due to a subsequent promotional price reduction.
Similarly, discounts and promotional pricing cannot be applied to orders placed after the sale has ended.

Eligible affiliate and selected promotional discount codes may be used during the sale period, subject to their individual terms and conditions. All additional discount codes must be entered and successfully applied at checkout before an order is placed. Discount codes cannot be applied retrospectively, and we are unable to adjust order totals or refund the difference if a code is not applied at checkout.

The Black Friday discount cannot be combined with other existing promotions, discount codes or offers unless expressly stated otherwise.

Exclusions:
The 25% sitewide discount excludes the purchase of e-gift cards and sample packs.
Sample packs will be temporarily removed from our websites during the sale period and will not be eligible for discounts or promotional offers.
E-gift cards may still be redeemed as a payment method during the promotion, subject to their existing terms and conditions.

Gift With Purchase (GWP):
The following Gift With Purchase promotions will be available during the launch of our Black Friday Sale on 19 November 2026:

$100+ spend: FREE 'Your Ultimate Hydration Sidekick' Water Bottle, valued at $40.

$150+ spend: FREE 'Your Ultimate Hydration Sidekick' Water Bottle, valued at $40, plus a FREE box of Hydrogel Under Eye Patches, valued at $30.

Customers who meet the $150 minimum cart spend threshold will qualify for both promotional gifts, subject to availability.

Minimum spend thresholds are calculated based on the value of eligible products in the cart, excluding shipping fees. Shipping costs do not contribute towards qualifying spend thresholds.

Eligible free gifts will automatically be added to qualifying carts while stocks last. Please allow a few moments for promotional gifts to appear in your cart and ensure both gifts are visible before completing checkout.

Promotional gifts are available in strictly limited quantities and will be allocated on a first-come, first-served basis. Meeting the minimum spend threshold does not guarantee availability.

If a promotional gift does not appear in your cart before completing checkout, it may mean that the gift allocation has been exhausted, the eligibility requirements have not been met or the gift is still being added to your cart.

Customers are responsible for checking that all eligible promotional gifts have been successfully added to their cart before placing an order, including those participating in the first 25 orders refund promotion. 

We are unable to add promotional gifts retrospectively to completed orders, including orders placed before gifts have appeared in the cart.

Promotional gifts are not transferable, exchangeable for other products or redeemable for cash or store credit, except where required by law.

Krumbled Group reserves the right to substitute a promotional gift with an item of equal or greater value where reasonably necessary, subject to applicable law.

First 25 Orders Refunded Promotion:
The first 25 eligible customers to successfully complete checkout following the Black Friday Sale launch at 11:00am AEDT on 19 November 2026 will receive a full refund of their qualifying order.

Eligibility will be determined by the order in which successfully completed and paid transactions are recorded in our ecommerce system, following verification by The Krumbled Group.

Due to the high volume of customers shopping simultaneously, order numbers may not be generated, assigned or processed in sequential order. A lower order number does not necessarily indicate that an order was completed or payment was successfully processed before an order with a higher number. Order numbers alone will not be used to determine eligibility.

Adding products to a cart, beginning checkout or submitting payment details does not guarantee eligibility. An order must be successfully completed and payment accepted to qualify.

The first 25 eligible orders will be identified and verified by The Krumbled Group using the relevant ecommerce transaction records. Verification may take several hours due to the volume of orders received during the sale launch.

The successful customers and their corresponding order numbers will be announced via our official social media channels within the hours following the sale launch, once verification has been completed. Eligible customers will also be contacted using the email address provided at checkout.

Refunds will be processed to the original payment method following verification. The time taken for funds to appear in a customer's account may vary depending on their payment provider.

Orders identified as fraudulent, cancelled, unpaid or otherwise invalid may be excluded from the promotion following reasonable verification.

The Krumbled Group reserves the right to review relevant transaction records and resolve any discrepancies in determining the first 25 eligible orders, acting reasonably and in accordance with these terms and applicable Australian law.

Mid-Sale Offers & Prizes:
Additional promotional offers, giveaways and activations may be announced throughout the Black Friday Sale period.
These may include, but are not limited to: Random order spot prizes, Social media giveaways, Flash promotions and limited-time offers, Exclusive community rewards.

Each additional promotion may have its own eligibility requirements, entry conditions, promotional period and prize allocation process.

These details will be communicated through the relevant promotional materials, our official social media channels or email marketing.
Unless otherwise stated, promotional prizes are non-transferable and cannot be redeemed for cash or store credit.
Krumbled Group reserves the right to substitute a prize with one of equal or greater value where reasonably necessary, subject to applicable law and any required approvals.

Order Details, Changes & Cancellations:
Customers are responsible for checking their order details, selected products and shipping information before completing checkout.

Due to the high volume of orders received during the Black Friday Sale, we are unable to accommodate cancellations or the removal of items once an order has been confirmed, except where required by law.
Customers may be able to add additional items to an existing order within 60 minutes of completing checkout, using the available post-purchase order editing functionality.

After this 60-minute period, no further additions can be made through this functionality.

Orders cannot be combined after placement. Customers wishing to purchase additional products outside the available editing window will need to place a separate order.

Any additional purchases may be subject to separate shipping charges and promotional eligibility requirements.
These conditions do not limit any rights customers may have under Australian Consumer Law.

Address Errors & Delivery Information:
Please carefully review your shipping address before completing checkout.
We cannot guarantee that address changes can be accommodated once an order has been placed, particularly where processing or dispatch has already commenced.

Where an incorrect or incomplete shipping address has been supplied by the customer, additional delivery charges may apply if the parcel needs to be redirected or resent.

Any responsibility for lost, delayed or undelivered parcels will be assessed in accordance with the circumstances and applicable consumer law.

Order Dispatch & Shipping:
Due to the significant increase in order volumes during the Black Friday Sale, customers should anticipate longer processing and dispatch times than usual.

Our warehouse team will be working to process orders as efficiently as possible. However, extended fulfilment and delivery times may occur during this period.

Once your order has been dispatched, you will receive an email containing your tracking information.

Delivery timeframes provided by shipping carriers are estimates and may be affected by increased parcel volumes during the holiday period.

While we will assist customers with delivery enquiries where possible, we cannot guarantee expedited delivery once an order has been handed over to the shipping carrier.

Free Shipping:
During the Black Friday Sale period, the minimum spend threshold for free shipping will temporarily increase from $100 to $140.

Free shipping is available on eligible orders with a qualifying cart value of $140 or more, excluding shipping fees.

The free shipping offer is subject to the shipping methods, destinations and eligibility conditions displayed at checkout.

Orders that do not meet the minimum spend requirement will be charged the applicable shipping fee.

Separate orders cannot be combined to meet the free shipping threshold.

Following the conclusion of the Black Friday Sale, the standard free shipping threshold of $100 will resume.

Product Availability:
All products and promotional gifts are subject to availability.
Adding an item to your cart does not reserve stock or guarantee availability at checkout.

Some products may sell out during the promotional period. While we may replenish selected items, restocks cannot be guaranteed.

If an item becomes unavailable after an order has been placed, our Customer Care team will contact the affected customer to discuss the available options and any applicable refund or remedy.

Returns & Exchanges:
Our standard returns and exchanges policy applies throughout the Black Friday Sale.

Please refer to our Refund Policy for further information.

Nothing in these terms and conditions excludes, restricts or modifies any rights or remedies available to customers under the Australian Consumer Law.

Customer Service Response Times:
Our Customer Care team will be working hard to respond to all enquiries throughout the Black Friday Sale.
Due to the increased volume of customer enquiries, please allow approximately 5-7 business days for a response.

All enquiries are reviewed and responded to in the order they are received, wherever practicable.
We kindly ask customers to avoid submitting multiple enquiries regarding the same issue across email and social media, as this may create additional delays.

We appreciate your patience and understanding during this busy period.